Shipping policy
SHIPPING POLICY
Order Processing
Orders are generally processed within 1–3 business days after payment confirmation.
During promotional periods, holidays, or high-demand seasons, processing may take longer.
Domestic Shipping
Estimated delivery time within India:
- Metro Cities: 3–7 Business Days
- Other Locations: 5–10 Business Days
Delivery timelines are estimates and not guaranteed.
International Shipping
Starscapes ships internationally.
Customers are responsible for:
- International shipping charges
- Customs duties
- Import taxes
- VAT
- Brokerage fees
These charges are not included in product pricing unless explicitly stated.
Tracking Information
Tracking details will be emailed once the order has been shipped.
Shipping Delays
Starscapes is not responsible for delays caused by:
- Customs inspections
- Natural disasters
- Courier disruptions
- Government restrictions
- Incorrect shipping information
Incorrect Address
Customers are responsible for providing accurate shipping information. Additional shipping charges may apply for reshipments.