Terms of service

Effective Date: 10-06-2026

Welcome to shop.starscapes.zone ("Website"), operated by Starscapes Experiences Private Limited ("Starscapes", "we", "us", or "our").

These Terms of Service ("Terms") govern your access to and use of our Website, products, services, content, and related offerings. By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please discontinue use of the Website.

1. About Starscapes

Starscapes is an astronomy-focused organization offering astronomy experiences, educational programs, observatory services, astronomy tourism initiatives, events, merchandise, observation equipment, learning resources, gifts, and related products through its online platforms.

2. Acceptance of Terms

By using our Website, you confirm that:

You are at least 18 years old or have the consent of a parent or guardian.
You have the legal authority to enter into these Terms.
You will comply with all applicable laws and regulations.

3. Use of the Website

You may use the Website solely for lawful purposes and in accordance with these Terms.

You agree not to:

Violate any applicable law or regulation.
Use the Website for fraudulent or deceptive purposes.
Interfere with Website security or functionality.
Attempt unauthorized access to systems or user accounts.
Upload malicious software, viruses, or harmful code.
Copy, reproduce, distribute, or exploit Website content without authorization.

We reserve the right to restrict or terminate access to users who violate these Terms.

4. User Accounts

Certain features may require registration.

When creating an account, you agree to:

Provide accurate and current information.
Maintain the confidentiality of your login credentials.
Accept responsibility for activities conducted through your account.

Starscapes reserves the right to suspend or terminate accounts containing false information or engaging in misuse of the Website.

5. Products and Services

Products and services displayed on the Website are subject to availability.

We reserve the right to:

Modify product specifications.
Discontinue products or services.
Correct errors in descriptions or pricing.
Refuse service where necessary.

We strive to provide accurate product information but do not guarantee that all descriptions, images, or specifications are error-free.

6. Orders and Payments

All purchases are subject to acceptance and availability.

By placing an order, you agree that:

Information provided is accurate.
You are authorized to use the selected payment method.
Payment may be verified before order processing.

Starscapes reserves the right to cancel or refuse orders for reasons including pricing errors, suspected fraud, inventory limitations, or compliance requirements.

7. Educational Content and Learning Resources

Starscapes may provide astronomy-related educational content, guides, tutorials, observations, webinars, workshops, and learning materials.

Such content is provided for educational and informational purposes only.

While we strive for accuracy, scientific knowledge and observational data may evolve over time. We do not guarantee the completeness or suitability of educational content for specific academic, professional, or research purposes.

8. Astronomy Equipment and Product Usage

Products such as telescopes, binoculars, optical accessories, observation tools, DIY kits, and educational equipment should be used according to manufacturer instructions and applicable safety guidelines.

Users are solely responsible for the safe operation and handling of purchased products.

Starscapes shall not be liable for injury, damage, or loss resulting from improper use, misuse, modification, or failure to follow product instructions.

9. Intellectual Property Rights

All content available on the Website, including:

Logos
Trademarks
Brand assets
Product descriptions
Educational materials
Images
Videos
Graphics
Website design
Software and code

is owned by or licensed to Starscapes and protected by intellectual property laws.

No material may be copied, reproduced, distributed, modified, republished, or used without prior written permission.

10. User-Generated Content

If you submit reviews, comments, feedback, photographs, testimonials, or other content to Starscapes, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display such content for business, promotional, educational, or marketing purposes.

You represent that:

You own or control the rights to the submitted content.
The content does not infringe third-party rights.
The content is not unlawful, defamatory, abusive, or misleading.

11. Third-Party Services

The Website may integrate with or link to third-party services, including:

Payment gateways
Social media platforms
Logistics providers
Analytics tools
External websites

Starscapes is not responsible for the content, practices, availability, or policies of third-party services.

Your use of third-party services is subject to their respective terms and policies.

12. Privacy

Your use of the Website is also governed by our Privacy Policy.

By using the Website, you consent to the collection, storage, and processing of information as described in the Privacy Policy.

13. Disclaimer of Warranties

The Website, products, services, and content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Starscapes disclaims all warranties, whether express or implied, including warranties of:

Merchantability
Fitness for a particular purpose
Accuracy
Availability
Non-infringement

We do not guarantee uninterrupted, secure, or error-free access to the Website.

14. Limitation of Liability

To the maximum extent permitted by law, Starscapes shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of the Website
Inability to access the Website
Product use
Service interruptions
Data loss
Third-party actions

In no event shall our total liability exceed the amount paid by the customer for the relevant product or service.

15. Indemnification

You agree to indemnify and hold harmless Starscapes, its directors, employees, affiliates, partners, and service providers from any claims, losses, liabilities, damages, expenses, or legal costs arising from:

Violation of these Terms
Misuse of the Website
Violation of applicable laws
Infringement of third-party rights

16. Force Majeure

Starscapes shall not be liable for delays or failures resulting from circumstances beyond reasonable control, including:

Natural disasters
Pandemics
Government restrictions
Internet failures
Transportation disruptions
Power outages
Labour disputes

17. Termination

We reserve the right to suspend or terminate access to the Website at any time without prior notice if we believe a user has violated these Terms or engaged in activities harmful to Starscapes, other users, or third parties.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

19. Changes to Terms

We may revise these Terms from time to time.

Updated versions will be posted on this page with a revised Effective Date. Continued use of the Website after such updates constitutes acceptance of the revised Terms.